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In accordance with Dig Safe’s color coding system all marking of sewer and drain shall be done in the color green unless otherwise specified. In the rare occurrence where no record information is on file, the dig safe mark out shall read “Location Unknown”.
Please note that the City of Fitchburg is not a part of Dig Safe System, Inc. and should be notified separately. Water lines are marked out by the City of Fitchburg’s Water Division’s Engineers and they can be reached by phone at 978-345-9616. Contact Dig Safe before you dig, it’s the law. DigSafe Website
The Landfill is open to residents on Monday 8:00 am-3:00 pm (yard waste only), Wednesday 7:30 am-3:00 pm, Friday 7:30 am-12:00 pm and Saturday 7:30-1:00 pm.
Public access computers are available for use with a library card for one hour at no charge. Printing is $.10 per page in black & white, and $1 per page for color.
Please call the DPW 24-hour hotline at 978-829-1900. The phone is answered by dispatch on Mon-Fri from 7:00 - 3:00 PM. All other hours it's answered by a service center which will contact a DPW employee to come assist you. If you are calling in off hours please allow the phone to ring, it will be answered 100% of the time.
Requests to repair potholes can be submitted online via SeeClickFix or over the phone at 978-829-1900.
Claims should be filed with the Mayor's Office. You can download the form online or contact the Mayor's Office at 978-829-1801.
Snow Emergency Parking Ban's are announced in the Alert Center of the city website. During a Snow Emergency you will also find the alert in a bar across the top of the home page. For information about parking bans, municipal snow closures and city ordinances related to snow please visit www.fitchburgma.gov/snow.
If the main trunk of a tree is entirely on your property, it is your tree whether you planted it, a previous owner planted it, or nature put it there. If the main trunk is split along the property line the tree belongs to both properties and cannot be removed with both owners consent. If you are not certain about the boundary between your property and the City's property you can contact the Engineering Division for clarification.
The City cannot prune trees that are not planted on public property. Additionally, the City does not trim tree branches due to encroachment on electrical wires; to report a needed pruning due to a branch's proximity to wires, contact Unitil at 888-301-7700. If the tree is on public property you can report the tree online through SeeClickFix or contact the DPW at 978-829-1900.
The City's trash and recycling program through Waste Management is overseen by the Fitchburg Health Department. To report a missed pickup you can submit an online report or contact the Health Department at 978-829-1870. Visit the Health Department webpage for for more information about trash and recycling schedules, proper recycling, bulk item pickups and more.